Why Blue Arctic
Six things you can verify before you buy.
A host has probably let you down before, usually over a renewal price or a support queue. Here’s what to check, and where to check it.
Where to check each one
No introductory rate that jumps at renewal
No teaser pricing, no renewal surprise and no setup fees.
We move your site, email, SSL and DNS for you
An engineer copies and tests your site while it stays online at your current host, then switches it over when everything is ready. Most sites move within 24 hours. Free on Shared Web Hosting and Managed WordPress.
Support from the team that runs the systems
The 24/7 helpdesk is handled by the team that operates the systems, not a separate call center.
Redundant power, network and storage
One failed part doesn’t have to take your site down. Power is N+1, traffic leaves Tampa over several carriers, and because Blue Arctic owns the servers, our own engineers replace a failed drive. The uptime commitment is in the SLA.
Security switched on, with no tier to buy
Every hosting product ships with malware scanning and its other security software already running. What runs on each product is listed on the security page.
Independently owned since 2002, never acquired
We own and manage the servers and our ARIN-allocated IP space in Tampa, Florida, and we decide how many accounts share each server.
We’re not for everyone. On purpose.
We compete on reliability and support rather than the lowest sticker price, and that isn’t the right fit for every budget.
A good fit if…
Your business depends on what we host
- Downtime or a slow site costs your business money
- You want support from the people who run the servers
- You need an SLA with service credits attached
- You don’t want a renewal price jump
Running a small business? See hosting for small business.
Probably not the right fit if…
We’re not the cheapest option, and we’re not trying to be
Company questions
Who owns Blue Arctic?
Blue Arctic has been independently owned since 2002. We’re not part of a larger hosting group and have never been acquired. The company facts are on the about page.
Is Blue Arctic a reseller?
No. Blue Arctic runs its own hosting platform on servers it owns, with its own ARIN-allocated IP space. Like any host we rely on a datacenter operator, network carriers and software vendors, but the servers, the configuration and the day-to-day operation are ours.
Where are Blue Arctic’s servers?
Tampa, Florida, in a datacenter operated by a third party. We own and operate the servers and network equipment inside it; the building, its power, cooling and physical security are the operator’s. There is one location, so if your visitors are on another continent and milliseconds matter, ask us before you buy. The infrastructure page has the detail.
What happens if I want to leave?
You take your site with you. Shared Web Hosting and our servers run on standard control panels (cPanel, WHM or Plesk) and Managed WordPress runs standard WordPress, so your files, databases and mailboxes are in formats any competent host can restore, and we’ll help you get a copy. New Shared Web Hosting and Managed WordPress customers also have a 30-day money-back guarantee, and cancellation needs 7 days’ notice before a renewal date under our Terms of Service.
Tell us what you run
We’ll tell you what we can do, what it costs, and whether we’re the right fit.