Acceptable Use Policy
BLUE ARCTIC ACCEPTABLE USE POLICY
Blue Arctic’s Acceptable Use Policy (“AUP”) has been designed to assist in protecting Blue Arctic and it’s clients from improper and/or illegal activity over the Internet and to further compliance with all relevant laws and regulations. This AUP is also intended to establish a clear understanding of what Blue Arctic expects of clients using our services.
Blue Arctic’s AUP is applicable to any and all access or use of Blue Arctic’s services (the “Service”) or Blue Arctic’s network (the “Network”). This includes, but is not limited to, any use or access by (a) Blue Arctic’s clients, (b) Blue Arctic’s clients’ clients, members, end-users, and agents and (c) any other parties who use or access the Service or Network (collectively, “Users”). All Users must comply with this AUP. Any access or usage of the Service or Network constitutes acceptance and agreement to this AUP. Each client of Blue Arctic agrees that it is responsible for violations of this AUP by itself and by any party that uses or access the services or the network through such client, whether authorized by such client or not.
Blue Arctic supports the uncensored flow of information and ideas and does not exercise editorial control over the content of any web site, e-mail transmission, newsgroups, or other material created or accessible over or through the Service, except for certain proprietary web sites. However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP. Blue Arctic may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong doing.
Blue Arctic believes in communicating with our clients and will try to work with our clients to resolve any AUP violations before taking action which could cause a client’s service to become unavailable. However, due to the nature or severity of some violations, this is not always possible or preferable. We reserve the right to immediately suspend or terminate, without warning, services to a client who is in violation of the AUP.
This AUP does not (a) obligate Blue Arctic to monitor, review, or police the data and content residing on its network or (b) create any obligation of Blue Arctic to any party that is not a direct client. Blue Arctic expressly disclaims any liability for the data and content residing on its network and for the actions of its Users.
The following activities are expressly prohibited, and are considered violations of the AUP. These descriptions are guidelines and are not intended to be exhaustive. Blue Arctic will be the sole arbiter as to what constitutes as unacceptable use.
ILLEGAL ACTIVITY OR CONTENT
NETWORK ABUSE
Blue Arctic expressly prohibits any activities that, in its sole discretion, constitute network abuse. This includes, but is not limited to: Denial of Service attacks or any activities designed to exhaust the resources of a host or network. Any attempt to monitor data or traffic on any network or system without the authorization of the owner of the system or network. Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual’s system.
Port-scanning, vulnerability scanning, and any other activity that may be used as a precursor to an attempted system penetration. Introducing malicious programs into any network or server, such as viruses, worms, trojan horses, and key loggers. Intentionally or negligently injecting false data into the Internet, for instance in the form of bad routing information or incorrect DNS information.
Forging any e-mail message header, in part or whole, of any electronic transmission, originating or passing through the Network. Executing any form of network activity that will intercept data not intended for the client’s server.
UNSOLICITED EMAIL
Users are prohibited from engaging in improper use or distribution of email. Blue Arctic will be the sole arbiter as to what constitutes a violation of this provision. This includes, but is not limited to:
- Sending of any unsolicited email (“spam”). Any message sent to a recipient from a purchased, rented, licensed, or traded list of email addresses is automatically considered unsolicited.
- Hosting web pages advertised within “spam e-mail” sent from another network (“spamvertising”)
- Using the Service to receive replies from unsolicited emails (“drop-box” accounts).
- Configuring any email server in such a way that it will accept third party emails for forwarding (“open mail relay”).
- Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by Blue Arctic Users must be Closed-loop (“Confirmed Opt-in”). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list.
- Purchasing lists of email addresses from 3rd parties for mailing to from any Blue Arctic hosted domain, or referencing any Blue Arctic account, is prohibited.
- Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.
IRC
PROXY SERVERS
FACILITATING A VIOLATION OF THIS POLICY
NETWORK PERFORMANCE
VPS PERFORMANCE
REPORTING VIOLATIONS OF BLUE ARCTIC’S AUP
Blue Arctic requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department by using our contact form.
If available, please provide the following information:
- The IP address used to commit the alleged violation
- The date and time of the alleged violation, including the time zone or offset from GMT
- Evidence of the alleged violation
An E-mail with full header information provides all of the above, as do system log files. Other situations will require different methods of providing the above information.
Blue Arctic may take any one or more of the following actions in response to complaints:
- Issue written or verbal warnings
- Disable access to a client’s content which violates AUP
- Remove content which violates AUP
- Block mail or any other network service
- Null-route client’s IP address
- Suspend the client’s account
- Terminate the clients’ account
- Bill the client for administrative costs and/or reactivation charges
- Bring legal action to enjoin violations and/or to collect damages, if any, caused by violations
Any violation of the AUP which results in a client’s server being removed or blocked from network access may be subject to reconnection fees as described in the TOS.
The aforementioned list of actions shall not be construed in any way to limit the actions or remedies that Blue Arctic may take to enforce and ensure compliance with this AUP. Blue Arctic reserves the right to recover any and all expenses, and apply any reasonable charges, in connection with a client’s violation of this AUP. No service credits will be issued for any interruption in service resulting from violations of this AUP.
The client agrees to indemnify and hold harmless Blue Arctic from any claims resulting from the use of the service, which damages the subscriber or any other parties.
Blue Arctic reserves the right to change this AUP at any time. Such changes, modifications, additions or deletions shall be effective immediately upon posting on-line at this location. You acknowledge and agree that it is your responsibility to review this site and this AUP periodically and to be aware of any modifications. You may identify whether Blue Arctic has revised this AUP by noting the “Effective Date” above. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified AUP; and (b) agreement to abide and be bound by the modified AUP. If you do not agree to these terms, please do not access or use this site or any site on the Blue Arctic network.
GENERAL DATA PROTECTION REGULATION (GDPR)
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected]
- In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing [email protected]
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing [email protected]
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
- We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
