Terms of Service
BLUE ARCTIC — TERMS OF SERVICE (TOS)
EFFECTIVE DATE: THIS TERMS OF SERVICE WAS LAST UPDATED ON SEPTEMBER 2025.
ARTICLE I. WEBSITE
Section 1. Accessing the Website and Account Security
Blue Arctic may withdraw, amend, or otherwise modify the Website, any content, or any Services or materials made available through it, at any time and in its sole discretion, without notice. We shall not be liable if all or any part of the Website is unavailable at any time or for any period. We may restrict access to portions of the Website or the entire Website, including to registered users, at our discretion.
You are solely responsible for making all arrangements necessary to access the Website and for ensuring that all persons who access the Website through your internet connection are aware of and comply with this Agreement. To access the Website or certain resources, you may be asked to provide registration details or other information. All information you provide must be accurate, current, and complete. You agree that all information you provide is governed by our Privacy Policy, and you consent to all actions we take consistent with that policy.
If you are issued, or select, a username, password, or other credential as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party. Your account is personal to you, and you may not provide access to the Website or Services to any other person or entity using your credentials. You agree to notify us immediately of any unauthorized access to or use of your credentials or any other breach of security. You must log out of your account at the end of each session and take special care when accessing your account from public or shared computers so that others cannot view or record your credentials.
We reserve the right to disable any username, password, or other identifier at any time, in our sole discretion and without liability, if we believe you have violated any provision of this Agreement.
Section 2. Intellectual Property Rights
The Website and all of its contents, features, and functionality—including but not limited to text, software, databases, images, video, audio, and the design, selection, and arrangement thereof—are owned by Blue Arctic, its licensors, or other providers, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
This Agreement permits you to use the Website for your personal, non-commercial use only. Except as expressly allowed, you may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any materials from the Website. Permitted uses include: temporary copies in RAM incidental to viewing, files cached by your browser, and one printed copy of reasonable portions of Website content for personal use. If we provide applications for download, you may install one copy solely for your personal use, subject to the applicable license.
You must not alter or remove any copyright, trademark, or other proprietary notices from materials copied from the Website. You may not use any part of the Website, Services, or materials for commercial purposes without our prior written consent. Unauthorized use will immediately terminate your license to use the Website, and you must return or destroy any copies made. All rights not expressly granted are reserved by Blue Arctic.
Our name, logos, product and service names, designs, and slogans are trademarks of Blue Arctic or its affiliates. You must not use such marks without our prior written consent. All other trademarks on the Website are the property of their respective owners.
Section 3. Prohibited Uses
You agree not to use the Website or Services for any unlawful or prohibited purpose. Prohibited uses include, without limitation:
- Using the Website in violation of any federal, state, local, or international law or regulation.
- Exploiting or harming minors, including soliciting personal information or exposing them to harmful content.
- Transmitting unauthorized advertising, promotional materials, junk mail, chain letters, spam, or solicitations.
- Impersonating Blue Arctic, a Blue Arctic employee, another user, or any other person or entity.
- Engaging in conduct that restricts or inhibits another’s use or enjoyment of the Website, or that may harm Blue Arctic or its users.
- Using the Website in a manner that disables, overburdens, damages, or impairs the Website or interferes with others’ use.
- Using automated tools such as robots, spiders, or scrapers without written consent.
- Introducing viruses, worms, Trojan horses, or other malicious code.
- Attempting unauthorized access to, interference with, or damage to any part of the Website, servers, or networks.
- Launching denial-of-service or distributed denial-of-service attacks.
Any violation of this Section may result in immediate suspension or termination of your access to the Website or Services, at our sole discretion.
ARTICLE II. SERVICES
Section 1. Scope of Services
Subject to your compliance with this Agreement and timely payment of all fees, Blue Arctic agrees to provide you with the Services you select in your Order. Services may include, but are not limited to, Shared Hosting, Managed WordPress Hosting, Virtual Private Servers (VPS), Cloud Hosting, Dedicated Servers, Professional Services (including Website Maintenance, Website Support, Hack Repair, Search Engine Optimization, and Marketing), and any related add-on or ancillary services.
We reserve the right to withdraw, suspend, or amend any Service at any time, in our sole discretion, to maintain the stability, security, or integrity of our network, or to comply with law. Your use of the Services must at all times comply with our Acceptable Use Policy (“AUP”), incorporated by reference.
Section 2. Account Setup and Activation
Section 3. License to Provider Software
Certain Services may require the use of software, scripts, or third-party materials that are proprietary to Blue Arctic or licensed to us by third parties (the “Licensed Software”). Subject to your compliance with this Agreement, Blue Arctic grants you a limited, non-exclusive, non-transferable license to use the Licensed Software solely for your internal purposes during the term of your Services.
You authorize us to install, configure, update, and remove such Licensed Software as necessary to provide and support the Services. You shall not reverse engineer, modify, distribute, sublicense, or otherwise use the Licensed Software outside the scope of this license.
Section 4. Migration Policy
We may provide free or paid migration assistance for websites and applications hosted elsewhere. Migration timelines and outcomes depend heavily on third-party factors, including the previous host’s environment, access speed, and data integrity. We will use commercially reasonable efforts to complete migrations seamlessly and to communicate progress, but we do not guarantee any migration result, timeline, or compatibility.
You remain responsible for maintaining independent backups before and after any migration, for testing your websites and applications, and for verifying that all requested content has been properly transferred. We may decline any migration request at our discretion.
Section 5. Resource Usage
To preserve system stability, Shared and WordPress Hosting accounts are limited to reasonable allocations of resources. Each cPanel account is limited to one CPU core, one gigabyte (1 GB) of RAM, fifty (50) concurrent processes, ten megabytes per second (10 MB/s) of disk I/O, three hundred thousand (300,000) inodes, and two gigabytes (2 GB) of total database usage. Higher-tier accounts may include additional resources.
VPS, Cloud, and Dedicated Servers are restricted to the resources purchased with the plan, although upgrades are available. Excessive or abusive consumption of resources may result in notification, temporary restriction, or required upgrade, at our discretion.
You agree not to use the Services primarily as a file storage or download repository. File storage, including games, videos, music files, or backups, may not exceed ten percent (10%) of your account’s space or bandwidth usage, unless otherwise authorized in writing.
Section 6. Bandwidth Usage
Monthly bandwidth allocations are defined by your plan. Approaching your limit, we will send a notice to the contact email on file. If exceeded, you may upgrade, purchase additional bandwidth at the rate of $0.50 per gigabyte (GB), or wait until the next billing cycle. Failure to address overages may result in suspension until resolved.
Section 7. Email Policy and Spam
You agree not to use the Services to send unsolicited bulk messages, spam, or material that violates applicable law. Shared and WordPress Hosting accounts may send no more than three hundred (300) email messages per hour per account, unless a higher limit is authorized. VPS, Cloud, and Dedicated Servers are not subject to fixed caps, but may not be used solely as bulk email platforms.
We reserve the right to suspend or terminate accounts engaged in spamming or abusive email practices. Cleanup fees may be charged where accounts cause listing or reputational damage.
Section 8. SSH and Root Access
Jailed SSH access is available on Shared and WordPress Hosting upon request and subject to our security protocols. Root access is provided for VPS, Cloud, and Dedicated Servers.
Section 9. Data Backups
Section 10. Data After Termination
Upon termination of Services, all customer data may be deleted immediately or within a short operational period. We may retain archival copies for legal, compliance, or disaster-recovery purposes for a reasonable time, but we are under no obligation to return or preserve customer data after termination. You are solely responsible for exporting or backing up your data prior to termination.
Section 11. Customer Data and Work Product
You retain ownership of all data you submit to the Services (“Customer Data”). You grant Blue Arctic and our affiliates a worldwide, royalty-free license to use, host, copy, and transmit Customer Data solely as necessary to provide the Services. We may use aggregated and de-identified data for analytics and improvement purposes.
Any work product created by Blue Arctic in connection with Professional Services, including but not limited to scripts, code, designs, or configurations (“Work Product”), shall remain the property of Blue Arctic, unless expressly assigned in writing.
Section 12. Term and Termination
This Agreement commences on the Service Commencement Date and continues for the Initial Term specified in your Order. It automatically renews for successive Renewal Terms of equal length unless either party provides timely notice of non-renewal.
Shared Hosting, WordPress Hosting, VPS, Cloud, and Dedicated Servers require seven (7) days’ written notice prior to the payment due date in order to stop auto-billing for the upcoming term.
Professional Services, including Website Maintenance, Website Support, Hack Repair, SEO, and Marketing, require sixty (60) days’ written notice of cancellation. This allows us to unwind subscriptions and avoid overlap in billing.
Some Services, such as Paid Marketing campaigns, may be billed after accrued spend reaches a defined threshold, rather than in advance.
Blue Arctic may suspend or terminate Services immediately, with or without notice, if: (i) you breach this Agreement or the AUP; (ii) you fail to pay fees when due; (iii) we reasonably believe suspension is necessary to protect our network or other customers; or (iv) requested by law enforcement. Upon termination, you must cease using the Services and remove all Blue Arctic software.
Section 13. Cancellations, Refunds, and Money-Back Guarantee
Blue Arctic offers a thirty (30) day money-back guarantee for first-time Shared Hosting and WordPress Hosting customers. Refunds apply only to base hosting fees and exclude setup, administrative, or domain registration fees. Refund requests must be made within thirty (30) days of the Service Commencement Date.
VPS, Cloud, Dedicated, and all Professional Services are non-refundable, and no money-back guarantee applies. All sales for these services are final, except as required by law.
No pro-rated refunds are issued after the initial thirty (30) day period. Refunds are processed to the original payment method within thirty (30) business days after approval. Existing, returning, or additional-account customers are not eligible for money-back guarantees.
ARTICLE III. GENERAL PROVISIONS
Section 1. Disclaimer of Warranties
You understand and agree that Blue Arctic cannot and does not guarantee that files available for downloading from the Internet or the Website will be free of viruses, malware, or other harmful code. You are responsible for implementing sufficient procedures and security measures, including anti-virus protection and data validation checkpoints, to satisfy your particular requirements for data accuracy and for maintaining a means external to the Website and Services for reconstructing any lost data.
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by applicable law, Blue Arctic disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting the foregoing, Blue Arctic makes no representation or warranty that: (a) the Services will be uninterrupted, error-free, or completely secure; (b) defects will be corrected; (c) the Website, servers, or network will be free of viruses or other harmful components; or (d) the Services will otherwise meet your needs or expectations.
No oral or written information or advice given by Blue Arctic or its representatives shall create a warranty not expressly set forth herein.
Section 2. Limitation of Liability
To the fullest extent permitted by law, Blue Arctic’s maximum aggregate liability to you for any and all claims, whether in contract, tort, or otherwise, shall not exceed an amount equal to the fees you paid for three (3) months of Services immediately preceding the event giving rise to the claim.
In no event shall Blue Arctic, its affiliates, employees, officers, directors, agents, contractors, licensors, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation lost profits, lost revenue, loss of goodwill, business interruption, data loss, or the cost of substitute services, even if advised of the possibility of such damages.
These limitations apply regardless of the cause of action, including negligence, strict liability, or breach of contract. You acknowledge that the fees charged reflect this allocation of risk.
Section 3. Limitation on Time to File Claims
Any claim, demand, or cause of action arising out of or related to this Agreement, the Website, or the Services must be filed within one (1) year after the cause of action accrues, or such claim shall be permanently barred.
Section 4. Indemnification
You agree to defend, indemnify, and hold harmless Blue Arctic, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, successors, and assigns, from and against any and all claims, liabilities, damages, losses, judgments, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your actual or alleged use of the Services in violation of law or this Agreement;
- Any material or data submitted, stored, or transmitted by you or on your behalf through the Services that infringes, misappropriates, or otherwise violates the intellectual property rights or other rights of a third party;
- Any products, services, or content sold or distributed by you using the Services; and
- Any willful misconduct, fraud, or negligence by you or your agents.
If Blue Arctic is threatened with a claim or lawsuit as a result of your actions or omissions, we may require you to indemnify and hold us harmless for the related costs, including legal fees.
Section 5. Injunctive Relief
You acknowledge that your breach of obligations relating to confidentiality, intellectual property, data security, or the Acceptable Use Policy may cause irreparable harm for which monetary damages would be inadequate. In such event, Blue Arctic shall be entitled to seek injunctive or equitable relief in addition to any other remedies available at law or in equity.
Section 6. Force Majeure
Blue Arctic shall not be liable or deemed in default for any failure or delay in performance of its obligations under this Agreement if such failure or delay results from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, power failures, Internet or telecommunications disruptions, strikes, labor disputes, acts of terrorism, epidemics, governmental actions, civil unrest, supply chain disruptions, or other events of similar magnitude. Your payment obligations are not excused by force majeure events.
Section 7. Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, exclusive of its conflict of laws principles, and the laws of the United States of America where applicable. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Any action, suit, or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Orange County, Florida. You consent to personal jurisdiction in such courts and waive any objection to venue or forum non conveniens.
Section 8. Relationship of the Parties
The relationship between you and Blue Arctic is that of independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship. Neither party has the authority to bind the other or to incur obligations on the other’s behalf without express written consent.
Section 9. Assignment
You may not assign, transfer, or delegate your rights or obligations under this Agreement without the prior written consent of Blue Arctic. Any attempted assignment in violation of this provision is void. Blue Arctic may assign this Agreement in whole or in part, including in connection with a merger, acquisition, or sale of assets, without notice or consent. This Agreement shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.
Section 10. Waiver and Severability
No waiver of any term or condition of this Agreement shall be deemed a further or continuing waiver of such term or condition or of any other term or condition, and any failure of Blue Arctic to assert a right or enforce a provision shall not constitute a waiver of such right or provision.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Section 11. Entire Agreement and Amendments
This Agreement, together with the Order, AUP, Privacy Policy, and any other referenced documents, constitutes the complete and exclusive agreement between you and Blue Arctic regarding the Services and supersedes all prior or contemporaneous proposals, agreements, understandings, or representations, whether written or oral.
Blue Arctic reserves the right to amend or update this Agreement at any time in its sole discretion. Updates will be effective upon posting on the Website or other reasonable notice to you. Continued use of the Services following notice of changes constitutes acceptance of the updated terms.
Section 12. Notices
Notices to Blue Arctic must be sent via email to the address listed on our Contact or Helpdesk page. Notices to you will be sent to the primary email address listed in your account. Notices are deemed received on the day transmitted, or if not a business day, on the next business day.
Section 13. No Third-Party Beneficiaries
Nothing in this Agreement is intended to, nor shall it, create rights or benefits in favor of any third party, including insurers, end-users of your services, or customers of resellers.
Section 14. Survival
Sections relating to fees, limitations of liability, indemnification, ownership, disclaimers, governing law, and any provisions which by their nature should survive termination, shall survive the expiration or termination of this Agreement.
Section 15. User Contributions
If the Website allows users to post reviews, comments, or other materials (“User Contributions”), all such content is considered non-confidential and non-proprietary. By posting User Contributions, you grant Blue Arctic a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for the purpose of operating the Website and Services.
You represent and warrant that you own or control all rights to your User Contributions, that they do not infringe any third-party rights, and that they comply with this Agreement and the Acceptable Use Policy. Blue Arctic has the right, but not the obligation, to monitor, edit, or remove any User Contribution in its sole discretion.
Section 16. Digital Millennium Copyright Act (DMCA)
Blue Arctic respects the intellectual property rights of others and expects you to do the same. It is our policy to terminate accounts of repeat infringers.
If you believe that any content on the Website or Services infringes your copyright, you may submit a written DMCA notice to our designated agent:
DMCA Agent
Blue Arctic LLC
Email: [email protected]
Your notice must include the information required by 17 U.S.C. §512(c)(3). If you believe that your removed content is not infringing, you may send a counter-notification pursuant to 17 U.S.C. §512(g). Upon receipt of a valid counter-notice, Blue Arctic may restore the material unless the original complainant files a lawsuit within ten (10) business days.
Section 17. Reliance on Information and Third-Party Links
The information presented on the Website is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
The Website may contain links to third-party sites. These links are provided for your convenience only. Blue Arctic does not control, endorse, or assume responsibility for third-party content, products, or services. If you access any third-party websites, you do so entirely at your own risk.
Section 18. Audit Rights
To ensure compliance with this Agreement, Blue Arctic may, on reasonable prior notice and during normal business hours, audit your use of the Services. Audits will be limited to what is necessary to verify compliance with licensing restrictions, security obligations, and the Acceptable Use Policy. You agree to cooperate fully with any such audit. Blue Arctic will use commercially reasonable efforts to minimize disruption and protect confidential information during any audit.
Section 19. Export Control and Compliance with Law
You agree to comply with all applicable laws, regulations, and rules, including export and import laws of the United States and other applicable jurisdictions. You represent that you are not located in a country subject to U.S. sanctions or designated by the U.S. government as a “terrorist supporting” country and that you are not listed on any U.S. government list of prohibited or restricted parties.
Section 20. Affiliate Program
If you participate in Blue Arctic’s affiliate program, your participation is subject to additional Affiliate Terms, which are incorporated by reference. Affiliates must not engage in misleading advertising, spam, or other practices that could harm Blue Arctic’s reputation. We may suspend or terminate affiliate accounts for violation of these terms.
Section 21. Interpretation
Headings are for convenience only and shall not affect the interpretation of this Agreement. References to “including” mean “including without limitation.”
This Agreement shall not be construed against either party as the drafter. Any ambiguities shall be interpreted in a manner consistent with the parties’ intent to create a fair and enforceable contract.
EFFECTIVE DATE: THIS TERMS OF SERVICE WAS LAST UPDATED ON SEPTEMBER 2025.
Start Earning Today
Sign up now and turn your traffic into income
Our affiliate managers are here to help you every step of the way—whether you need custom banners, strategy tips, or performance insights.
Sign Up Free
No fees, no commitment, just results.
Frequently Asked Questions
It’s a simple and effective way to earn money by referring customers to Blue Arctic. Promote using your custom affiliate link or banners—when someone makes a qualified purchase through your referral, you earn a commission.
Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat. Lorem ipsum dolor sit amet, consectetur adipisi cing elit, sed do eiusmod.