Reporting Abuse

At Blue Arctic, we take the security and integrity of our network, Services, and clients very seriously. If you believe that a user of our Services is engaging in illegal activity, abusing our network, or otherwise violating the Blue Arctic Acceptable Use Policy (AUP), we ask that you promptly report the matter to our Abuse Department.

Reports of abuse should be directed to [email protected].

When submitting a report, please include as much detail as possible so that our team can thoroughly investigate the issue. Relevant details may include:

• The IP address, domain name, or account associated with the alleged violation;
• The date and time of the activity (including time zone);
• A description of the conduct believed to be abusive or unlawful;
• Supporting evidence, such as email headers, log files, or screenshots, if available.

Blue Arctic reviews all abuse reports in good faith. Depending on the nature and severity of the violation, we may take actions that include issuing warnings, suspending or terminating Services, blocking access, or reporting the matter to law enforcement or regulatory authorities.

Please note that while we investigate all credible complaints, we are not able to provide confirmation or details regarding the outcome of investigations due to privacy and legal obligations.