Blue Arctic Help Center
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Step-by-step guides for your hosting, domains, email and servers.
Browse by topic
- Getting StartedNew to Blue Arctic? Sign in, find your account details and set up the basics.6 articles
- Domains & DNSPoint your domain to Blue Arctic, keep it renewed, and manage nameservers and DNS records.10 articles
- Email & Email ApplicationsCreate email addresses, set up email on your phone or computer, and fix sending or receiving problems.17 articles
- cPanel HostingFind your way around cPanel, your hosting control panel.8 articles
- WordPress & Managed WordPressInstall, speed up, secure and fix WordPress sites. Where Managed WordPress works differently, the article says so.15 articles
- Website ManagementFiles, databases, redirects, PHP settings and scheduled tasks.4 articles
- Security, SSL & BackupsSSL certificates, backups, restores and keeping your account secure.6 articles
- VPS & VDSConnect to and look after your Blue Arctic VPS or Virtual Dedicated Server: secure access, everyday administration and…8 articles
- Website MigrationsMove a website, email or domain to Blue Arctic.1 article
- Billing & Account ManagementInvoices, payments and your Client Portal account.5 articles
- TroubleshootingFix common website, email, server and connection problems.15 articles
Fix a problem
All troubleshooting guides- Can’t Send Email: What to Check
- DNS Change Not Showing Yet? How Long DNS Changes Take
- How to Check Blue Arctic Service Status
- How to Find Large Files and Fix a Full Disk
- How to Fix “Error Establishing a Database Connection”
- How to Fix 403 Forbidden and 500 Internal Server Errors
- How to Fix WordPress Image Upload Errors
- How to Fix WordPress Permalinks and 404 Errors
Recently updated
- Getting Started with Shared Web HostingSign in to the Client Portal and cPanel, create your email addresses, then ask us to move your site for free or point your…
- How to Sign In to the Client PortalGo to https://my.bluearctic.com, type the email address and password on your Blue Arctic account, and click Login. If you've forgotten the password, click Forgot?…
- How to Open a Support TicketSign in to the Client Portal at https://my.bluearctic.com, start a new ticket and describe the problem. Include your domain, the exact error, a screenshot…
- How to Log In to cPanelGo to your cPanel address, usually https://yourdomain.com:2083, and sign in with your cPanel username and password. If that page doesn't open, or your domain…
- How to Update Your Account DetailsSign in to the Client Portal at https://my.bluearctic.com, open your contact details and change your name, company, address, phone or email address, then save.…
- How to Pay an InvoiceSign in to the Client Portal at https://my.bluearctic.com, open the unpaid invoice and pay by card or PayPal. Renewals are charged to the payment…
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