ICANN Policies & Domain Registration

1. Domain Registration

Blue Arctic offers domain registration services through accredited registrar partners. When you register a domain through Blue Arctic, you are the registrant (owner) of the domain, and the registration is subject to: (a) this page; (b) the Master Service Agreement and Terms of Service; (c) the policies of the accredited registrar processing the registration; (d) ICANN's Registrar Accreditation Agreement and consensus policies; and (e) the registry operator's policies for the applicable top-level domain (TLD).

Blue Arctic acts as an intermediary between the registrant and the accredited registrar. The identity of the accredited registrar processing your domain registration is available in the WHOIS record for your domain or upon request from support@bluearctic.com.

Registration terms. Domain registrations are available in 1-year increments, up to a maximum of 10 years per registration period as permitted by ICANN and the registry operator. Domain registration fees are non-refundable once the domain has been registered with the registry. Registration of a domain does not confer any intellectual property rights in the domain name itself.

2. Renewal, Expiration, and Redemption

Auto-renewal. Domain registrations are set to auto-renew by default. Blue Arctic will attempt to renew domains automatically using the payment method on file. Blue Arctic will send renewal reminder notices via email at approximately 60 days, 30 days, and 7 days before the domain expiration date. It is the registrant's responsibility to ensure that the email address on file is current and that the payment method is valid.

Expiration. If a domain is not renewed before the expiration date (due to failed payment, disabled auto-renewal, or any other reason), the domain will enter an expired state. During the expiration period: (a) website and email services associated with the domain may stop functioning; (b) the domain may display a registrar parking or expiration notice page; and (c) the domain is not available for transfer to another registrar.

Redemption Grace Period. After the standard expiration period (typically 0–45 days depending on the TLD), expired domains enter a Redemption Grace Period (typically 30 days). During this period, the domain may be recovered by the registrant for an additional redemption fee, which varies by TLD and registrar. Redemption fees are in addition to the standard renewal fee.

Deletion. After the Redemption Grace Period, the domain enters a Pending Delete period (typically 5 days) and is then released to the general public for registration on a first-come, first-served basis. Blue Arctic is not responsible for domains that are not renewed and subsequently registered by third parties.

Pricing. Domain renewal prices are subject to change based on registry operator pricing. Blue Arctic will notify registrants of price increases at least 30 days before the renewal date. If the registrant does not wish to renew at the new price, the registrant may disable auto-renewal and transfer the domain to another provider before expiration.

3. Domain Transfers

Transfers out. Registrants may transfer their domain to another registrar at any time, subject to ICANN's Transfer Policy. Domains cannot be transferred within 60 days of initial registration or a previous transfer (ICANN 60-day lock). To initiate a transfer, the registrant must: (a) unlock the domain in the client portal; (b) obtain the authorization (EPP) code; and (c) initiate the transfer with the receiving registrar. Blue Arctic will not impose unreasonable restrictions on outbound transfers.

Transfers in. To transfer a domain to Blue Arctic, the registrant must initiate the transfer through the Blue Arctic website and provide the authorization code from the current registrar. Transfer fees may apply. Transfers are typically completed within 5–7 days unless the current registrar or registrant delays the process.

Transfer disputes. Transfer disputes between registrars are governed by ICANN's Transfer Dispute Resolution Policy (TDRP). See the ICANN TDRP for details.

4. WHOIS Accuracy

Under ICANN policy, domain registrants are required to maintain accurate and up-to-date WHOIS contact information, including: registrant name, organization (if applicable), mailing address, phone number, and email address. Failure to maintain accurate WHOIS information may result in domain suspension or cancellation.

Blue Arctic may periodically send WHOIS accuracy reminders via email. The registrant must review and update WHOIS information within 15 days of receiving a reminder. Material changes to WHOIS registrant information may trigger a 60-day transfer lock as required by ICANN policy.

5. Dispute Resolution

Domain name disputes are subject to the following ICANN-mandated policies:

• Uniform Domain-Name Dispute-Resolution Policy (UDRP): Trademark holders may file a UDRP complaint against a domain registrant if the domain was registered and is being used in bad faith. UDRP proceedings are administered by approved dispute resolution providers (e.g., WIPO, NAF). The registrant will be notified of any UDRP complaint and will have the opportunity to respond. See ICANN UDRP for the full policy.
• Transfer Dispute Resolution Policy (TDRP): Disputes regarding unauthorized domain transfers between registrars are handled under the ICANN TDRP.

Blue Arctic will comply with the decisions rendered under UDRP and TDRP proceedings. The registrant acknowledges that domain registration is subject to these dispute resolution mechanisms and agrees to submit to their jurisdiction.

6. WHOIS Privacy Protection

Blue Arctic offers WHOIS privacy protection for eligible domains. When enabled, WHOIS privacy replaces the registrant's personal contact information in the public WHOIS database with proxy contact information. WHOIS privacy is available for most gTLDs (.com, .net, .org, etc.) but may not be available for certain ccTLDs or restricted TLDs.

WHOIS privacy does not exempt the registrant from maintaining accurate underlying contact information with Blue Arctic and the registrar. Blue Arctic may be required to disclose the registrant's actual contact information: (a) in response to a valid UDRP complaint; (b) in response to a court order or subpoena; (c) when required by ICANN or the registry operator; or (d) in connection with a law enforcement investigation.

7. ICANN Resources

The following external ICANN resources provide additional information about registrant rights and responsibilities: