Privacy Policy

BLUE ARCTIC — PRIVACY POLICY

EFFECTIVE DATE: THIS TERMS OF SERVICE WAS LAST UPDATED ON SEPTEMBER 2025.

1. Introduction and Commitment to Privacy

Blue Arctic, LLC (“Blue Arctic,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients, prospective clients, and all users who access and use our websites and Services. This Privacy Policy (“Policy”) describes how we collect, use, disclose, retain, and safeguard your personal information when you use our websites (the “Website”) and Services.

By accessing or using our Website or Services, you acknowledge and agree to the practices described in this Policy. If you do not agree with our practices, you must not access or use our Website or Services. Blue Arctic reserves the right to modify this Privacy Policy at any time. Any changes, modifications, additions, or deletions shall be effective immediately upon posting to our Website. Your continued use of the Website or Services after such changes constitutes your acknowledgment of the revised Policy and your agreement to be bound by it. You may determine whether this Privacy Policy has been updated by referencing the “Effective Date” provided at the end of this document.

2. Information We Collect

2.1 Personal Information

When you order or subscribe to Services through Blue Arctic, we collect certain personally identifiable information (“Personal Information”) to process your order, provide the requested Services, and deliver ongoing technical support. This information may include your name, email address, mailing address, telephone number, and financial details such as credit card numbers, billing information, and expiration dates. We may also collect additional information you provide when registering on our Website, corresponding with us by email or through support channels, subscribing to newsletters, completing online forms, reporting issues, or communicating with Blue Arctic staff.

2.2 Non-Personal Information

Blue Arctic also collects certain non-identifiable information when you interact with our Website, including IP addresses, browser types and versions, operating systems, referral URLs, access times and dates, and general demographic and usage information. This information may be logged automatically and is used to analyze Website traffic, improve performance, and enhance user experience.

3. How We Use Your Information

Blue Arctic processes Personal Information and Non-Personal Information for the following purposes:

To fulfill contractual obligations, including account setup, billing, order processing, Service delivery, and technical support.
To communicate with you regarding your account, Service updates, and important changes.
To provide marketing communications, newsletters, and promotional offers, subject to your ability to opt-out.
To improve our Website, Services, and business operations by analyzing usage and performance data.
To comply with legal obligations, including tax, accounting, anti-money laundering, and regulatory requirements.
To enforce our Terms of Service, Acceptable Use Policy, and other applicable agreements.
To protect the rights, property, or safety of Blue Arctic, our clients, or others.

We may also process Personal Information where required by law, with your consent, or where we have a legitimate interest, provided that such interest does not override your fundamental rights and freedoms.

4. Disclosure of Information

Blue Arctic does not sell, rent, or trade Personal Information. We may disclose Personal Information in the following circumstances:

To affiliates, contractors, partners, and third-party service providers engaged to assist in the delivery of Services (e.g., domain registrars, SSL providers, payment processors, Cloudflare for DNS and security services).
To credit card issuers, banks, or billing processors to confirm and process payment transactions.
To shipping or courier companies for the delivery of physical goods ordered.
To trusted consultants, advisors, marketing partners, or IT professionals under strict confidentiality obligations.
To governmental, regulatory, or law enforcement authorities where required by subpoena, court order, or applicable law.
To acquirers or successors in interest in the event of a merger, acquisition, restructuring, or sale of assets, provided that the transferee maintains equivalent protections for Personal Information.

We expressly reserve the right to disclose information to law enforcement agencies when we believe, in good faith, that such disclosure is necessary to comply with the law or to protect against illegal activities.

5. Cookies, Tracking, and Automatic Data Collection

Blue Arctic uses cookies, log files, and other tracking technologies to personalize and streamline your Website experience. Cookies may be session-based, expiring when you close your browser, or persistent, remaining on your device until deleted.

Cookies and similar technologies may be used to remember preferences, analyze traffic, measure advertising effectiveness, and provide targeted marketing through third-party partners such as Google and Facebook. You may disable cookies at any time through your browser settings; however, doing so may limit functionality and access to certain features.

6. Data Retention

Blue Arctic retains Personal Information only for as long as necessary to fulfill the purposes described in this Policy, to provide Services, or as required by law. Following termination of your Services, we may continue to retain certain information for purposes including legal compliance, fraud prevention, dispute resolution, tax and accounting obligations, and enforcement of agreements.

If you are a web hosting client, you acknowledge that Blue Arctic, acting as your host, may have access to data you store on our servers. Blue Arctic does not monitor or review such client content but may disclose it as required by law or contractually as part of Service delivery.

Domain registration information may be required by ICANN and may be published in public WHOIS databases.

7. Data Security

Blue Arctic employs appropriate physical, electronic, and managerial safeguards designed to prevent unauthorized access, maintain data accuracy, and ensure the proper use of information. Security measures include Secure Sockets Layer (SSL) encryption for sensitive transmissions. However, no transmission of data over the internet or method of storage is fully secure, and we cannot guarantee absolute security.

Clients are responsible for safeguarding their account credentials, including usernames and passwords. Blue Arctic staff will never request your login credentials. You are further responsible for protecting your devices from malware, keyloggers, or other threats that could compromise your Personal Information.

8. Children’s Privacy

Blue Arctic does not knowingly collect or solicit Personal Information from children under thirteen (13) years of age in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA). Furthermore, Blue Arctic’s Services are not directed at individuals under the age of sixteen (16). If we learn that we have collected Personal Information from an individual under sixteen (16) without parental consent, we will promptly delete such information.

9. International Transfers

Blue Arctic may transfer and process Personal Information outside of the country of collection, including to the United States. Where required for transfers of data outside the European Economic Area, the United Kingdom, or Switzerland, Blue Arctic relies on Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized transfer mechanisms. Copies of applicable SCCs may be obtained by contacting us at [email protected].

10. Your Rights

If you are a resident of the European Economic Area (“EEA”) or other jurisdictions with similar protections, you have the following rights:

To confirm whether Blue Arctic processes your Personal Information.
To request access to, correction of, or deletion of your Personal Information.
To object to or restrict processing of your Personal Information.
To request portability of your Personal Information in a structured, machine-readable format.
To withdraw consent at any time without affecting prior lawful processing.
To lodge a complaint with a competent data protection authority.

Requests to exercise these rights must be submitted to [email protected]. We may require sufficient information to verify your identity before fulfilling your request.

11. Changes to This Privacy Policy

Blue Arctic may revise this Privacy Policy at any time. All changes will be posted on our Website with an updated “Effective Date.” If material changes are made to how we use or share previously collected Personal Information, we may notify you by email or through the Services.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

BLUE ARCTIC, LLC

PO Box 2195, Bushnell, FL 33513

888-624-2527

[email protected]

EFFECTIVE DATE: THIS TERMS OF SERVICE WAS LAST UPDATED ON SEPTEMBER 2025.

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