Server Administration

Managed Linux server administration, wherever your servers run.

We watch, patch, harden and fix production Linux servers, with OS-level access, from $199 a month. Server down right now? Get emergency help.

  • From $199/month, billed monthly
  • cPanel and Plesk servers
  • Hosted here or hosted anywhere

Plans

Management is $199 a month. We quote larger multi-server setups separately.

Multi-server setups are quoted

For larger setups and teams that need more engineering time

Custom

scoped after a conversation

  • Everything in the monthly plan, across every server
  • High availability and failover
  • Compliance-driven setups, via custom compliance engagements
  • A direct route to the engineers who know your servers
  • Onboarding and infrastructure documentation
  • Quarterly review and roadmap session

We look, then quote in writing

Server Administration is backed by our satisfaction guarantee, subject to the applicable service terms

What we do

Monitoring and alerts

We watch CPU, memory, disk, services and logs, and an engineer investigates every alert.

Hardening, rechecked monthly

Firewall setup, PHP hardening, securing SSH (the remote login used to administer your server), daily scans and DDoS mitigation. We check every month that it’s all still in place.

Performance

We diagnose slow responses on the server itself and fix what’s causing them.

Patching, migrations and restores

OS updates, kernel fixes and critical CVEs (publicly known security flaws) on your patch schedule. Migrations get a written rollback plan, and we check a restore works before you need one.

Active Issue?

Emergency server support

When a production server is unreachable, you don’t need a consultation. Emergency server support is a flat $199 per incident, hosted anywhere, no plan required.

  • Production server unreachable or unresponsive
  • Apache, Nginx or the application layer failing
  • A misconfiguration taking the service down
  • An active exploit or unauthorized access to contain

We connect, find what failed and work the incident through, and you get a written record of what we found and changed. Emergency requests come in through the 24/7 helpdesk. Professional Services sit outside the SLA, so this work carries no uptime service credits.

Our written guarantee: If we do not restore service or deliver a clear, documented explanation of why restoration is not possible within the engagement scope, we refund the fee in full.

Hacked website instead? Emergency malware removal ($199)

Questions

What is included in the $199 a month, and what costs extra?

Everything in the plan list, on the servers in your scope document. Billed separately: application development at $120 per hour, an emergency incident outside your scope at a flat $199, and each additional server (larger multi-server setups are quoted). Out of scope: your application code, third-party software licences, servers where we lack OS-level access, and servers outside your scope document.

Which servers and control panels can you manage?

Linux servers running cPanel or Plesk, where our engineers can get direct OS-level access. They can run here or anywhere else. We quote multi-server setups after a conversation.

How does onboarding work?

We read the server first: configuration, packages, services, firewall rules and patch status, and we fix anything critical straight away. Then we close the open exposures and record a known-good configuration. From there it’s patching, alert investigation and incident work, with a report each cycle of what we updated and reviewed.

My server is a Blue Arctic Cloud Server. What does this add?

Every Cloud Server (VPS or Virtual Dedicated Server) comes with Core Managed: OS security patching, Imunify360, CloudLinux, and control panel maintenance, plus DDoS filtering at the network edge. That is the server underneath your applications. Your applications are the part it leaves alone. Nobody here is paged when one of your services stops answering. Server Administration is that layer.

Do I need a long-term contract?

Management is billed monthly at $199. Cancellation requires 60 days’ written notice and takes effect at the end of the billing period in which the notice period ends. Hosting needs 7 days’ notice before your renewal date.

Server Administration

Get your servers managed

Start the monthly plan now, or book a call and we’ll go through your servers first.